Chewy: Pet Shopping & Delivery icon

Chewy: Pet Shopping & Delivery

Chewy, Inc.

4.3
FreeiOS, Android
Shop for your furry friends with ease! Chewy delivers pet food, toys & supplies right to your door. Fast shipping, great prices, happy pets. Read our review & get started!

Our Chewy: Pet Shopping & Delivery Review

Description

Chewy: Pet Shopping & Delivery is a comprehensive pet supply app that brings everything your furry, feathered or scaly friend needs right to your doorstep. The app offers an impressive selection of over 2,000 brands covering food, toys, medications, accessories and even pet-friendly furniture. Chewy stands out with its Autoship feature that lets pet parents schedule regular deliveries of essentials like food and litter at a discounted price. The interface is super easy to navigate with categories organized by pet type, making shopping for multiple pets a breeze. What really sets Chewy apart is their legendary customer service team that's available 24/7 to help with any pet-related questions or order issues.

Key Features

  • Autoship subscription service: Set up recurring deliveries for your pet's essentials and save up to 35% on your first order plus 5-10% on future orders. This feature ensures you never run out of food, medications or supplies your pets need regularly.
  • Pharmacy services: Order prescription medications, supplements and special diet foods directly through the app with vet approval. Chewy's pharmacy team coordinates with your veterinarian to verify prescriptions and ensure your pet gets exactly what they need.
  • 24/7 customer service: Access Chewy's renowned customer support team anytime through chat, email or phone directly from the app. Their representatives are known for going above and beyond, even sending sympathy flowers when they learn a customer's pet has passed away.
  • Personalized pet profiles: Create individual profiles for each of your pets to receive tailored product recommendations and reminders. The app learns your pets' preferences over time and suggests products that match their specific needs based on species, breed, age and health conditions.

Tips for Using Chewy: Pet Shopping & Delivery

  1. Take advantage of the 'Notify Me' feature for out-of-stock items instead of constantly checking back manually. The app will send you an immediate alert when popular or seasonal items become available again, giving you first chance at securing limited products.
  2. Use the barcode scanner feature when you're running low on a product to quickly reorder without searching. This works great for specialty items or prescription foods where you want to ensure you're getting the exact same product your pet is accustomed to.
  3. Check out the 'Deals' section regularly as Chewy frequently rotates special offers and clearance items that aren't advertised elsewhere. Many seasonal items get heavily discounted after holidays, making it a great time to stock up on themed toys or treats.
  4. Take time to read the customer reviews and Q&A sections before trying a new product for your pet. Fellow pet owners often share valuable insights about durability, palatability and portion sizes that can help you make better purchasing decisions.

How to Download and Use Chewy: Pet Shopping & Delivery

  1. Download the app by clicking on the Google Play Store button if using Android, or use the Apple Store button for iOS. The app is free to download and doesn't require any subscription fees to access the shopping platform.
  2. Create an account using your email address and set up profiles for each of your pets including species, breed, age and any special needs. Adding this information helps the app provide personalized recommendations and ensures you see the most relevant products when browsing.
  3. Browse by category or search for specific items, then add products to your cart and proceed to checkout when ready. For first-time orders, you'll need to enter your shipping and payment information, but the app securely saves this data for faster checkout on future purchases.

Final Thoughts

After using Chewy for several months, I'm genuinely impressed by how much easier it's made caring for my pets. The app strikes a perfect balance between convenience and value with its competitive pricing and reliable delivery schedule. What really stands out is how the company treats customers like family – from the personalized holiday cards to the thoughtful customer service interactions that go beyond typical retail experiences. While occasionally some specialty items may be out of stock longer than I'd like, the overall selection far exceeds what I could find locally. For busy pet parents who want quality products without the hassle of lugging heavy bags of food from the store, Chewy has become an essential tool that truly delivers on its promises.

What We Loved

  • Wide selection of pet products (3000+ brands)
  • Integrated pharmacy services
  • 24/7 veterinary support
  • Autoship savings program
  • Free 365-day returns

Areas for Improvement

  • Shipping damage issues reported
  • Checkout process bugs
  • App reload issues when switching tasks
  • Limited payment integration

🎯Final Verdict

Chewy: Pet Shopping & Delivery is a solid commerce app that offers good value for its price point. We highly recommend it for users looking for a reliable solution in this category.

Screenshots

Technical Specifications

System Requirements

File size
85MB
Requirements
Android 6.0+
In app purchases
Yes
Family sharing
Yes

App Information

Publisher
Chewy, Inc.
Category
Commerce

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